Refund & Return Policy

Last updated: [11-02-2026]

Thank you for shopping at turfstudy.shop. We strive to ensure customer satisfaction. Please read our refund and return policy carefully.

1. Returns

We accept returns within 7 days of delivery.

To be eligible for a return:

The item must be unused and in the same condition that you received it.

The item must be in its original packaging.

Proof of purchase (order number or receipt) is required.

To initiate a return, please contact us at:
📧 turfstudy018@gmail.com
📞 +91 97212 08565

Our team will provide return instructions after reviewing your request.

2. Non-Returnable Items

The following items cannot be returned:

Used or damaged items (not due to our error)

Products damaged due to misuse

Items purchased during clearance or special sale (if applicable)

3. Refunds

Once we receive and inspect your returned item:

We will notify you about the approval or rejection of your refund.

If approved, your refund will be processed within 5–7 business days.

The refund will be credited to your original payment method.

Please note: Shipping charges (if any) are non-refundable.

4. Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item:

Share clear photos of the issue.

We will arrange a replacement or refund at no additional cost.

5. Cancellations

Orders can be canceled within 12 hours of placing the order.
After this period, cancellation may not be possible if the order has already been processed or shipped.

6. Late or Missing Refunds

If you haven’t received your refund yet:

Check your bank account again.
Contact your bank or payment provider.
If the issue persists, contact us at turfstudy018@gmail.com.

7. Contact Information

If you have any questions about refunds or returns, contact us:

Business Name: turfstudy.shop
Contact Person: Satyam Singh
📧 Email: turfstudy018@gmail.com
📞 Phone: +91 97212 08565
📍 Address:
Om Prakash Singh
Gram Bibipur
Patti Pratapgarh
Uttar Pradesh – 230135
India